Refund Policy
Didn’t vibe with your Bro Ministry fit? No worries — you can return or exchange your order within 7 days of delivery. Exchanges are absolutely free, because we want you to feel great in your gear.
Easy Returns
For Prepaid Orders:
We’ll refund the full amount to your original payment method — whether it’s a bank account, credit card, or UPI.
For Cash on Delivery Orders:
You’ll need to share your bank or UPI details for us to process your refund. Please note: the COD charge is non-refundable.
Want to Exchange Instead?
Exchanges are easy with Bro Ministry. Just pick what you like:
If the new item costs more, just pay the difference.
If it costs less, we’ll issue a gift card for the remaining amount — redeemable on your next purchase.
How to Initiate a Return or Exchange (within 7 days):
- Visit https://www.broministry.com
- Log in to your account and navigate to the Return/Exchange section
- Enter your registered email or phone number
- Select the order you'd like to return or exchange
- Choose your reason and click Proceed
- Confirm or edit your pickup/shipping address
- That’s it! We’ll handle the rest and keep you posted every step of the way.
Important Notes:
Return/Exchange policy applies only within India.
We may ask for photos of the product for verification.
For issues like missing items or incorrect quantity, an unboxing video is mandatory.
Link for refund/exchange request: https://shorturl.at/pLBpH
Product Received Damaged or Defective?
Fashion fails happen. Just reach out to us on WhatsApp, share clear photos or an unboxing video, and we’ll send a fresh replacement your way — ASAP.
We’re here to make sure you’re always 100% Bro Ready.